It is our goal to help employees understand the value of their benefits and to use their programs wisely. We want them to know they have more than insurance, they have great benefits.
Employee Support
We work with your employees every step of the way. Our trained support team provides high-touch advocacy and guidance to your entire team – starting before their hire date and continuing even after they leave.
Onboarding & Offboarding
Employee benefits onboarding and offboarding are critical processes, that, when done effectively, can deliver positive value. We provide Benefits Booklets which help during the recruiting phase, schedule enrollment meetings for new hires, and coordinate COBRA & portable benefits for termed employees.
Enrollment Services
Whether it’s open enrollment, onboarding a new hire, or helping an employee with changes due to a qualified life event, our Vesta Benefit Counselors will guide each employee through a one-on-one enrollment completion process. Their guidance helps achieve several objectives, which include scheduling enrollment meetings, helping employees understand benefits materials, navigating the benefits process, and help to ensure that employees have more confidence in their benefits selection.
Employee Engagement
Employees need access to benefits program information when they need it, not necessarily during enrollment. Our online platform and mobile app will keep them tethered to the information they seek when they need it.
Year-round communication via email and text messaging serve as great reminders for things like wellness benefits to help ensure that employees don’t miss out.
Employee Health Advocacy
Claims and billing problems are often resolved quickly. But there are other situations where you need the help of an experienced health insurance broker. We work for our clients and their employees, and we have handled thousands of problem claims and billing issues. We speak the language of doctors and insurance companies and can quickly get to the root of a problem.